POOR SERVICE IS UNACCEPTABLE SO IS APOLOGIZING

#PoorCustomerServiceMustFall

I experienced some terrible tooth  pain and like any good citizen i decided to see A dentist. Got to the dentist and he said it was my wisdom teeth and wrote a long referral to a maxillo facial surgeon. Went to see the surgeon and he realized I actually had a cavity which is the tooth that was causing the pain. In all of this I was in pain and looked for another dentist to had the tooth extracted as it did not need any surgery. To cut a ;long story short, I experienced more pain because of wrong diagnosis and this could have been prevented.

I believe almost everyone has been experienced a poor and unacceptable service once and decided to complain about it and to your amazement all you received was "we are apologizing profusely  for the treatment you have received thus far. I agree with you that this is totally unacceptable and will be dealt with swiftly".

Do not get me wrong, I am not against people apologizing but its becoming a trend while I have spent my money for a service which I did not receive. It is time business owners put their money where their mouth is or it will keep repeating. 

When one starts to realize how much bad customer service is costing them then maybe this will bee a wake up call but what happens to the customers in the mean time? I'm saying enough, one needs to feel the effect now as that is the only way you can change what you are doing. Its time customers use the their rights to change the rules of the business!